Overview

Good human skills foster innovation, engagement and excellence. They enable leaders to be bold, inclusive, communicate well and inspire their people. Human skills are complemented by the ‘One Defence Leadership’ behaviours to promote a more accountable and values-based workforce.

Learning objectives

  • Operate with greater engagement, satisfaction, productivity and creativity to achieve and sustain significant performance
  • Develop an ability to monitor progress and make appropriate adjustments to maintain personal health and healthy, productive relationships
  • Foster the ability to connect with others, being known and available to them and building relationships of mutual trust

Stream topics

Communication

Ian Young

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Enhance your ability to listen, speak, write, observe and empathize whilst working with a range of media including face-to-face interactions, phone conversations and digital communications via email and social media. Gain a ability to understand and be understood by others, effectively share ideas, actively listen, give and receive feedback and present with confidence to audiences diverse in size and make up.

Resilience and Wellbeing

Paige Williams

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Provide yourself with more options to achieve and sustain your wellbeing, and be able to deal effectively with the demands of changing priorities and workloads. This includes bouncing back from setbacks, maintaining a personally healthy life, and encouraging this for others.

Ethical Leadership

Burak Oc

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Understand the roots of ethical dilemmas in organisations and minimize the risk unethical choices being made when ethical dilemmas occur. Positively engage with the ethical dimensions and dilemmas in work.

Awareness of Self and Others

Zina O'Leary

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Develop strategies for improving your self-awareness and learn to develop strategies for developing better awareness of others. At the completion of this module you will be able to leverage heightened awareness for the betterment of the workplace and workplace agendas.

Diversity and Inclusion

Anita Flemming

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It’s important to understand the significance of trust and psychological safety for a diverse and inclusive workforce. In this module learn practical approaches to get the most out of leading diverse teams and explore the levers that address structural and behavioural barriers to diversity and inclusion.

Leading and Managing Change in Complex Systems

Margo Lockhart

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This module will equip you with the steps to successfully navigate uncertainty and lead others through change. You will understand the links between complexity, uncertainty and change; along with a framework for thinking about change in complexity.

Vulnerability as a Strength

Julian Tatton

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Why is vulnerability important? What’s in it for me, my team and the organisation? Be able to answer these questions and incorporate more positive vulnerability into your current ways of working. Upon completion of this module you will understand how to be vulnerable in the real world - learn the critical difference between leadership vulnerability and leadership weakness.

People Leadership vs. Technical Management

Danielle Payne

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In this module you will learn to describe the critical differences between people leadership and technical management roles, including the different expectations of, and competencies required for, each role. This will help you understand the importance of a mindset of growth when moving from a technical management role to a people leadership role. You will be able to explain why this plays an important role in the success of this transition and also be able to digest and apply a simple model of delegation.

Managing self and relationships

Ian Young

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This module explores the mindsets and approaches that facilitate interest-based engagement in yourself and others. Executive coach and leadership consultant Ian Young will investigate how mindfulness and the SCARF model (status, certainty, autonomy, relatedness, and fairness) can be used to better understand both your own triggers and reactions and those of others. Understand how to shift conversations from challenging to collaborative.

Empowerment and Feeling Empowered

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Coming Soon

High Performance Teams

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Coming Soon