Enhance your ability to listen, speak, write, observe and empathize whilst working with a range of media including face-to-face interactions, phone conversations and digital communications via email and social media. Gain a ability to understand and be understood by others, effectively share ideas, actively listen, give and receive feedback and present with confidence to audiences diverse in size and make up.
Resilience and Wellbeing
Provide yourself with more options to achieve and sustain your wellbeing, and be able to deal effectively with the demands of changing priorities and workloads. This includes bouncing back from setbacks, maintaining a personally healthy life, and encouraging this for others.
Understand the roots of ethical dilemmas in organisations and minimize the risk unethical choices being made when ethical dilemmas occur. Positively engage with the ethical dimensions and dilemmas in work.
Awareness of Self and Others
Develop strategies for improving your self-awareness and learn to develop strategies for developing better awareness of others. At the completion of this module you will be able to leverage heightened awareness for the betterment of the workplace and workplace agendas.
Diversity and Inclusion
It’s important to understand the significance of trust and psychological safety for a diverse and inclusive workforce. In this module learn practical approaches to get the most out of leading diverse teams and explore the levers that address structural and behavioural barriers to diversity and inclusion.
Leading and Managing Change in Complex Systems
This module will equip you with the steps to successfully navigate uncertainty and lead others through change. You will understand the links between complexity, uncertainty and change; along with a framework for thinking about change in complexity.
Vulnerability as a Strength
Why is vulnerability important? What’s in it for me, my team and the organisation? Be able to answer these questions and incorporate more positive vulnerability into your current ways of working. Upon completion of this module you will understand how to be vulnerable in the real world - learn the critical difference between leadership vulnerability and leadership weakness.
People Leadership vs. Technical Management
In this module you will learn to describe the critical differences between people leadership and technical management roles, including the different expectations of, and competencies required for, each role. This will help you understand the importance of a mindset of growth when moving from a technical management role to a people leadership role. You will be able to explain why this plays an important role in the success of this transition and also be able to digest and apply a simple model of delegation.
Managing self and relationships
This module explores the mindsets and approaches that facilitate interest-based engagement in yourself and others. Executive coach and leadership consultant Ian Young will investigate how mindfulness and the SCARF model (status, certainty, autonomy, relatedness, and fairness) can be used to better understand both your own triggers and reactions and those of others. Understand how to shift conversations from challenging to collaborative.
Empowerment and Feeling Empowered
High Performance Teams